I research the needs of users and customers, design products that satisfy them and profit the business, and work with developers to get the software built.
I've worked in fintech, adtech, aerospace, and several other industries.
I've published academic research in internationalization and API design.
I live and work in Manhattan, Brooklyn, and Queens. I often ride the trains west to Philadelphia and Harrisburg.
I'm known for taking a lot of notes.
These are all things I do:
- research with real users and customers from outside the building
- focus on the winning ideas, killing off the losers before they cost time and money
- design products that excite clients and stakeholders
- disrupt silos, bringing product and technology teams to agreement on a unified vision
- manage development to keep the business moving confidently
Here is what I bring to software companies:
- products that make clients excited on sight
- more synchronization and less siloing between groups involved in the product
- a faster, cheaper, more confident development process, with fewer late changes and delays
I back up my work with a decade of experience in the Product / UX field.
- designed and deployed a startup product over the course of 2½ years, leading to acquisition
- learned to quickly integrate into new teams and provide value fast, by consulting across multiple companies at Accenture
- researched the usability of touchscreens at Nokia in 2008 and realized Apple would inevitably outcompete it
- managed a project team working with NASA to create one of the first iPhone web apps in 2007
- performed research at Carnegie Mellon for the software that later became Siri, the iPhone voice assistant
Location: Brooklyn, New York City